Murdo has 20 years of experience in the industry and has operated successfully in a wide range of roles. Having built and managed mid-sized development and operations teams to operate in markets and technologies that were new to them, Murdo understands the importance of appropriate training, guidance and knowledge that is required to enable teams to move quickly yet be self-sustaining. Leading the service delivery for a SaaS product, Murdo is experienced in understanding the importance of meeting SLAs, repeatable processes, application management and monitoring.