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How has the recent turmoil within the OpenAI offices changed your plans to use GPT in a business process or product in 2024?
Increased uncertainty means we are more likely to evaluate alternative AI chatbots and LLMs.
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No change in plans, though we will keep an eye on the situation.
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With Sam Altman back in charge, we are more likely to go all-in with GPT and LLMs.
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What recent turmoil?
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Software Development

Gupshup and Why Your Business Needs a Chatbot Platform

Mar 28th, 2017 3:00pm by
Featued image for: Gupshup and Why Your Business Needs a Chatbot Platform

We dive into the emerging world of chatbots and the conversational interface for this episode of The New Stack Makers podcast. At the Botness Enterprise conference in Austin earlier this month, we spoke with Beerud Sheth, CEO of a company called Gupshup. “Gupshup” means chitchat in Hindu and appropriately enough Gupshup bills its service as the world’s most advanced bot and messaging platform. It enables developers to quickly and easily build, test, deploy and manage chatbots across all messaging channels. We wanted to find out more about how to run chatbots with GupShup and where the company sees the technology heading.


Expanding Chatbot Use Cases with Gupshup

Topics

1:29: How Gupshup got started

2:20: Why chatbots are something companies should consider.

4:45: Why companies should start thinking about chatbots and the conversational interface as the primary way the customer will interact with them.

5:41: How companies should start using chatbots.

6:43: How to deploy Gupshup.

7:26: The security challenges around botnets.

8:15: Various uses of chatbots.

10:37: Chatbots from the developer’s point of view.

12:04: Chatbots and natural language processing.

13:44: Chatbots and domain knowledge.

16:30: Gupshup’s smart messaging.

18:34: Automated bot interactions.

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TNS owner Insight Partners is an investor in: The New Stack.
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