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Helping Enterprises Move Faster With New Relic’s Grace Andrews

A podcast interview with Grace Andrews, solutions engineer at New Relic, about increasing the velocity of software development.
Jul 24th, 2018 3:29pm by
Featued image for: Helping Enterprises Move Faster With New Relic’s Grace Andrews

Helping Enterprises Move Faster With New Relic’s Grace Andrews

The biggest challenge for businesses today is development of software at speed, at scale. For startups, this may be second nature, but for large enterprises, it’s the nature of the beast: the bigger the company, the slower it probably moves. For developers inside of these enterprises, it can be easy to feel left behind. As the world moves on to cloud-based AI, IoT, serverless and event-driven streaming servers, the typical enterprise developer with a monolith, database and an actual data center can easily get a feeling of being old and boring.

Grace Andrews, a solutions engineer at New Relic, said that most enterprises have the same problem: speed. “The ecosystem is growing so much faster than it ever has before. People are always talking about Docker, containers, microservices, etc. But folks sometimes forget there’s still roughly 70 to 80 percent of the industry that is not yet fully automated. You’ve got folks on this side having conversations about these containerized ecosystems and environments, and how they need to be able to have both Kubernetes but also some other orchestration tool like a cloud platform. You have all of these things in motion, but you still have people who have physical servers. I think we’re meeting this critical convergence point where, whether people are implementing the new technologies in their environment, or they’re looking at it, everybody is worried about scale and speed. Not only are they worrying about scale and speed, they are worried about getting left behind,” said Andrews.

“They’re worried that the moment they adopt cloud technologies, that it’s on to the next thing — which we are. And then soon there’ll be a next thing, and a next thing, and there are still people writing scripts to set up servers. When we talk to people, I find that is the heartbeat of a lot of the problems. People are worried about how they stay up to date, and what they are looking for is a solution that gives them flexibility, but still has some rigidity in it in the form of best practices. It’s secure and has well-established documentation. They want tools they can grow with, and that’s their biggest fear, that they will not be able to grow,” said Andrews.

Find out more about the challenges facing legacy enterprises in the rest of this episode of The New Stack Makers podcast.

In this Edition:

1:18: What role does a solutions engineer play in an organization?
4:09: What sorts of patterns are you noticing when hearing from your customers?
7:00: What are your customers saying about containers?
22:02: How are customers dealing with monitoring microservices?
25:05: Exploring New Relic’s analytics tool, Insights
27:59: How did you get into sales engineering?

Feature image via Pixabay.

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